Terms and Conditions - Home Imports by Eve

Effective Date: November 1, 2025

1. Introduction
Welcome to Home Imports by Eve (accessible at https://homeimports.co.ke). These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any of these terms, please do not use our services.

2. Use of the Website

- Eligibility: You must be at least 18 years old to use our website.

- Account Registration: Some features of our site require you to register for an account. You agree to provide accurate and complete information during registration and to update it as needed.

- User Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Product Information and Ordering

- Product Descriptions: We strive to display accurate product descriptions, images, and prices. However, errors may occur, and we reserve the right to correct any inaccuracies.

- Order Process: When you place an order, you agree to provide current, complete, and accurate information. All orders are subject to acceptance, confirmation, and availability.

- Payment: Payment for orders is processed securely via our trusted payment partners. By providing payment information, you authorize us to charge your chosen payment method for the order total.

4. Shipping and Delivery

- Shipping Policy: We ship products within Kenya as outlined in our Shipping Policy. Delivery times are estimates and may vary due to factors beyond our control.

- Risk of Loss: Ownership and risk of loss for products pass to you upon delivery to the carrier, unless otherwise agreed in writing.

5. Returns, Refunds, and Exchanges

- Policy Overview: Please refer to our Returns and Refunds Policy for detailed information on eligibility and procedures. We are committed to resolving any issues regarding your purchase promptly.

- Defective or Damaged Products: If you receive a defective or damaged item, please contact our customer service within 24hours of receipt for assistance.

6. Intellectual Property

- Ownership: All content on Home Imports, including text, images, logos, graphics, and software, is the property of Home Imports by Eve or its licensors and is protected by intellectual property laws.

- Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. Any unauthorized use may violate copyright, trademark, and other laws.

7. Disclaimers and Limitation of Liability

- General Disclaimer: The website and its content are provided on an “as is” and “as available” basis. Home Imports does not warrant that the site will be uninterrupted, error-free, or secure.

- Limitation of Liability: To the fullest extent permitted by law, Home Imports shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Kenya. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Kenya.

9. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page with an updated effective date. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

10. Contact Information
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at: